We want customers to feel confident shopping with Best in the Nest Bird Supplies.
If you change your mind about an item, please contact us within 14 days of receiving your order. Items must be returned unused, unopened and in their original condition and packaging.
For hygiene and safety reasons, opened bird food, seed, supplements and other perishable or consumable products cannot normally be returned unless they are faulty or damaged.
If your order arrives damaged, faulty or incorrect, please contact us as soon as possible so we can put things right.
Customers are normally responsible for return postage for change-of-mind returns. If an item is faulty, damaged or supplied incorrectly, we will cover the appropriate return costs.
Refunds will be processed after the returned goods have been received and checked.
Your statutory rights are not affected.